Sales & Client Services
We deliver the SwervePoint mission “to make our products more purposeful and our customer’s experience more enjoyable” each day. We’re on the road, in the office, wherever you need us to be. We work on many different types of projects and orders. We’re trained extensively on our IDEA process, product knowledge and decoration techniques. Ask us about shaking the IDEA tree.
Merchandising
We merchandise the fresh, fun & functional products that surprise and delight you and distinguish SwervePoint from the competition. We’re experts in specific product categories, like the ones found in our StyleShop. We produce content, manage product planning and scheduling, work with our vendors, and make sure the visual presentation of our products is simple and fresh.
Traffic
We make sure you get what they want, when they want it, at the lowest possible cost. We’re the inside connection with our outside vendors, offering logistical support and making sure vendor performance meets SwervePoint’s high standards. We process art approvals, proofs, sample and production orders.
Marketing
We communicate the SwervePoint brand through various marketing tactics and campaign strategies including client events, print materials, web and email, and self-promotion merchandise. We also explore new business opportunities, strengthen existing business relationships, apply customer insight to develop account specific marketing messages and programs, conduct competitor analyses, trend analyses, and develop internal corporate messaging.
Sourcing
We work with U.S. and international teams to find the best vendors to meet your merchandising needs and to help turn ideas into great merchandise. We create international connections by identifying, developing and supporting a reliable and consistent vendor base. We also generate solutions for product and production needs by working with vendors whose philosophies align with SwervePoint's sourcing, strategy, business needs and requirements.
Design
We develop big ideas, graphic concepts and technical designs that support overall brand strategy, product strategy, account strategy, quality and financial objectives. We create the fresh product and service mix that you use every day.
Operations & Fulfillment
We are the center of the action. We manage activity and communications with purchasing, customer service, distribution centers and our offices. We are responsible for continuous process improvements, specialized fulfillment, kitting, warehouse management systems, and call center operations, all focused on meeting your needs more efficiently and cost-effectively.
Finance & Administration
We know how to manage costs through financial analysis and planning, improve processes, build relationships and share results. We make it easy for you to do business with us: ACH, EDI, P-Cards, Credit Cards, P.O. Cost Center, BUN, ERP. Our strategic cost-savings and compliance programs are the most innovative in our industry. Ask us about FINRA, PhRMA, and AdvaMed policies.
IT
We design and create innovative solutions for a wide variety of applications, platforms and environments (e-payments, e-invoicing, e-procurement integration) using the latest technologies. We keep your data, safe, secure, and up and running.